Support

Last updated: 18 September 2026

Write to hello@motlo.app and we'll get back to you, usually within a few days. It helps to mention your iPhone model and iOS version.

Common questions

Where is my data stored?

On your iPhone, in motlo's private storage. There are no accounts and nothing is sent to us. See the Privacy Policy.

I'm not getting reminders

Check Settings › Notifications › motlo and make sure notifications are allowed. A Focus mode can also hold notifications back. Open motlo once after changing dates so it can plan the next reminders.

How do I restore my purchase?

In motlo, go to Settings › motlo Pro › Restore Purchases, signed in with the same Apple Account you used to buy.

How do I cancel my subscription?

Open Settings › [your name] › Subscriptions on your iPhone, choose motlo and tap Cancel Subscription. You keep Pro until the end of the period you've paid for.

I'm moving to a new iPhone

Transfer your data with Quick Start or restore from an iCloud backup. motlo's data comes along with the backup.